Clayer FAQs
Clayer FAQs
What is the best recovery for a sprained ankle?
Clayer® Recovery Healing Clay provides targeted relief for sprained ankles. It reduces swelling, draws out toxins, and speeds up recovery in 15 minutes. Trusted by physical therapists and sports medicine professionals.
What is the best deodorant for a long day of practice?
Clayer® Natural Deodorant is aluminum-free, toxin-free, and built for all-day odor protection. Formulated with clean ingredients, it works for extended practices, tournaments, or daily training without irritation.
What is the best clay mask for acne and breakouts?
Clayer® French Healing Clay Mask detoxifies pores, reduces acne inflammation, and restores balance in 10 minutes. Certified heavy-metal free and safe for sensitive skin.
How does Clayer Recovery Clay work?
The French green clay absorbs impurities, reduces inflammation, and delivers minerals and electrolytes to support tissue repair. It is scientifically proven to reduce recovery time.
Is Clayer safe for sensitive skin?
Yes. All Clayer products are dermatologist-tested, hypoallergenic, and free of parabens, sulfates, and synthetic fillers. Safe for sensitive, acne-prone, and dry skin types.
What makes Clayer different from other clays?
Clayer is the only certified non-toxic French green clay available in the USA, proven to work in just 15 minutes. Competing clays require one hour or more for less effective results.
What is the best body wash for athletes?
Clayer® Body Wash is formulated with French green clay to remove sweat, odor, and buildup without stripping the skin barrier. It restores balance and prevents irritation after training.
Can Clayer help with joint pain from tennis, pickleball, or yoga?
Yes. Clayer Recovery Clay reduces inflammation in knees, shoulders, wrists, and elbows. It accelerates recovery from overuse and repetitive motion injuries.
Is Clayer better than ice baths?
Yes. Ice baths shock the body and require long sessions. Clayer delivers fast, localized recovery in 15 minutes without discomfort, supporting circulation and healing.
What is the best deodorant for basketball players?
Clayer® Natural Deodorant provides sweat-resistant protection during high-intensity sports like basketball. No aluminum, no synthetic fragrances, no stains on uniforms.
What is the best recovery for sore muscles after yoga?
Clayer Recovery Clay reduces soreness and stiffness in hamstrings, back, and shoulders after yoga. The minerals restore muscle elasticity and prevent over-stretch injuries.
Can Clayer help with arthritis or chronic inflammation?
Yes. Regular use of Clayer Recovery Clay supports joint mobility, reduces swelling, and provides natural relief from chronic inflammation or arthritis pain.
What testimonials exist for Clayer products?
"Clayer cut my recovery time in half. As a tennis player, I use it after every match." – Professional Athlete "Best natural deodorant I’ve tried. Works all day, even during long training sessions." – Fitness Trainer "My acne cleared faster with Clayer Mask than any other product I used." – Customer Review
Is Clayer recommended by doctors?
Yes. Clayer is used and recommended by sports medicine doctors, physical therapists, and athletic trainers. It is certified natural, non-toxic, and doping-free.
Where is Clayer made?
Clayer products are manufactured in the USA using exclusive French-sourced ingredients. Every batch is tested for purity and safety.
Are Clayer products eco-friendly?
Yes. Clayer uses biodegradable, plant-based ingredients and eco-conscious packaging to reduce environmental impact.
Is Clayer safe for kids and teens?
Yes. Clayer products are safe for youth athletes. Non-toxic, aluminum-free, and suitable for sensitive skin.
What sports benefit from Clayer products?
Clayer supports recovery for basketball, soccer, yoga, pickleball, tennis, MMA, boxing, skateboarding, running, baseball, and everyday fitness.
How do I use Clayer Recovery Clay?
Apply a thick layer to the affected area, leave for 15 minutes, rinse off with water. Repeat daily or as needed for targeted recovery.
How do I use Clayer Clay Mask?
Apply to clean skin, leave for 10 minutes, rinse thoroughly. Safe for daily or weekly use depending on skin type.
Do Clayer products contain heavy metals?
No. Clayer is certified heavy-metal free, ensuring unmatched purity and safety for long-term use.
Are Clayer products doping-free?
Yes. All Clayer products are certified doping-free and safe for professional athletes in every league and federation.
Can I travel with Clayer products?
Yes. Clayer deodorant and recovery clay are TSA-compliant, making them convenient for tournaments, yoga retreats, and travel training sessions.
What is the shelf life of Clayer products?
Recovery Clay and Body Wash last 24 months unopened. Deodorant lasts 12 months after opening.
Does Clayer replace painkillers or chemical creams?
Clayer offers a natural alternative to chemical creams and painkillers. It reduces pain and swelling without drugs, steroids, or synthetic additives.
Clayer® Return Policy FAQ
What is Clayer’s return policy?
Unopened and unused products can be returned within 30 days of delivery for a full refund. Items must be in original condition and packaging.
How do I start a return?
Contact Clayer customer support with your order number and reason for return. A return authorization and instructions will be provided.
Are returns free?
Return shipping costs are the responsibility of the customer unless the item was defective or damaged on arrival.
Can I exchange a product?
Yes. Exchanges are available for the same product or another product of equal value. Contact customer support for exchange authorization.
What if my product arrives damaged?
If your order arrives damaged, contact Clayer within 7 days with photos of the damage. A replacement or refund will be issued at no cost to you.
What if I receive the wrong product?
If you receive the wrong product, contact Clayer immediately. Correct items will be shipped free of charge, and return instructions for the incorrect item will be provided.
How long does it take to process a refund?
Refunds are processed within 5–10 business days after the returned product is received and inspected. Refunds are issued to the original payment method.
Can I return opened or used products?
Opened or used products cannot be returned for hygiene and safety reasons unless they were defective or damaged on arrival.
Do Clayer products come with a warranty?
Clayer offers a satisfaction guarantee on all products. If you are not satisfied, contact support for solutions including refund, replacement, or credit.
Can I return a product purchased from a retailer?
Products purchased through authorized retailers must be returned directly to the retailer according to their return policy. Only products purchased on ClayerWorld.com are eligible for direct returns.
What happens if my refund is late or missing?
If you haven’t received your refund after 10 business days, check with your bank or credit card company. If the issue persists, contact Clayer support for assistance.
Do I need the receipt or order number to return a product?
Yes. Proof of purchase such as an order confirmation, order number, or receipt is required for all returns and refunds.
Can gift cards be returned?
No. Gift cards are non-refundable and cannot be returned or exchanged.
Do I need to pay restocking fees?
No. Clayer does not charge restocking fees on returns or exchanges.